In my prime

Overcoming Age Bias in Recruitment Edinburgh

Despite legislation, age discrimination against older workers continues to be rife resulting in the fact that many over 50s find it almost impossible to change jobs or re-enter the workforce if they are unemployed. Much of this ageism is deeply entrenched but can be countered by good employer practices, as this article demonstrates.

J B Nursing & Staff Employment Agency
0131 4476403
47 Comiston Road
Edinburgh
North American Search Group
0131 4777273
15 Relugas Road
Edinburgh
M R I Worldwide
0131 5351102
Reception Business Centre
Edinburgh
Taylor Root
0131 2260640
3Rd Floor
Edinburgh
D R Newitt & Associates
0131 2265060
4 Melville Crescent
Edinburgh
Medisec Scotland
0131 4457390
48 Pentland Drive
Edinburgh
Ihs
0131 7182444
15 Stafford Street
Edinburgh
Elite Insurance Appointments Ltd
0131 2263388
Reception Business Centre
Edinburgh
Star People
0131 2266789
48 Palmerston Place
Edinburgh
Silver Service Ltd
0131 2251459
28 North Bridge
Edinburgh
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Overcoming Age Bias in Recruitment

Statistics reveal that amongst the unemployed only one in five of those aged over 50 is likely to get a job within two years. Current recruitment practices mean that older people are not being hired proportionately to their numbers in the population and their eligibility for work.

Age stereotypes such as older individuals’ inflexibility, inability to learn, lack of IT skills and ill health are all increasingly being denounced as both untrue and unfounded. Morally and practically there is no case for workplace exclusion on the basis of age and plenty of reasons why employers should aim for a balance of workers across the age spectrum.

The problem is that although eventually everyone will age and many decision makers themselves are over 50, ageism continues to be a deeply entrenched and often unacknowledged barrier. Discounting and disregarding older people can be almost instinctive and although such attitudes are impossible to justify logically they nevertheless remain highly pervasive, even amongst older people themselves.

Within the framework of many common recruitment procedures it is easy to discard someone due to age, either unconsciously or by justifying the decision on some other basis. Indeed many job specifications mean that older candidates will automatically be excluded or eliminated due to criteria such as failure to hold a particular qualification.

Positive age-neutral policies

There is much that employers and HR professionals can do to try and overcome age bias in recruitment. Although there is no one, quick-fix answer, some of the most effective approaches are outlined below:

• Take a broader view of the starting point. Define the age profile of your organization and its component parts and identify where there might be specific needs for older candidates in order to create age-balanced teams (which research has shown to be the most effective and desirable composition). As part of this a review of retention rates and length of tenure across roles provides a valuable baseline for helping recruit the right individual for the job. Older individuals tend to stay longer with an organization, have greater commitment and may have less ambition for advancement so can be ideal in roles where these requirements are particularly desirable, or where they could be used to counterbalance the higher mobility of younger team members.

• Ensure that unless absolutely necessary the possession of specific qualifications is not made mandatory in job specifications. Due to their age and work history older workers may not hold whatever qualification is now held to be relevant to a position. However they may have plenty of valuable relevant experience and may also be willing to study for the qualification if appointed.

• Re-design application forms. Instead of requesting a chronological list of past employment and qualifications, ask candidates to demonstrate how their abilities and experience match the requirements of the role through answering a number of specific questions e.g. “This role requires you to manage 20 people. Explain how your qualifications and experience relate to this requirement.” Similarly although most standard forms no longer require date of birth, they do ask for dates of qualifications which highlights the age of older candidates. A fairer approach would be to focus on amount of post-qualification experience e.g. high, medium, low.

• Involve at least one "older" individual in candidate selection and interview processes. If this is not practical or possible then HR professionals should ensure that job specifications are considered against a number of age-related criteria e.g. what skill sets and qualities might an older person bring to this job compared to those of a younger person (they are unlikely to be the same).What value might each contribute? The advice of existing older employees should also be sought in relation to each vacancy. How would they respond and react if being asked to apply for the job as an external candidate - what would they see as the barriers?

• Analyse job applications to see what age profile they represent. If it appears that no older individuals are applying you need to question why. Similarly if none of the candidates selected for interview is older, this needs to be examined further. These are areas where HR can provide valuable strategic input to the line management involved in recruitment for a particular role.

None of these procedures is particularly arduous or expensive to implement. And there are plenty more – all of which depend on thoughtful planning and rigorous assessment procedures rather than radical policy change.

Such changes do not involve or recommend positive discrimination in favour of older applicants but should help ensure that age becomes a fairness issue in the same way as gender, race and disability.

In fact changes to application forms and interview selection criteria could benefit applicants of all ages particularly those whose career histories are outside the norm such as returning parents and those seeking to change careers.

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